Implementation and Training Consultant

Recruiter
Career Outlook
Location
Farnham
Salary
From £30,000 to £35,000 per annum £30,000 + 5k Car allowance
Posted
10 Aug 2017
Expires
18 Aug 2017
Implementation and Training Consultant , upto £35,000 pa 5k car allowance. Farnham, Surrey - Head office Field based role with travel – to be based in the South East/Midlands Salary circa £30k (depending on experience) plus car allowance As an Implementation and Training Consultant, you will offer world class service and support to customers. You will support our customers from post-sale through to successful implementation of to ensure our customers see value in our product and service offering. You will provide training and consultancy services and will also have excellent project management skills to ensure that all the implementations are completed on time. As this is a field based role, you will be required to travel and be away 2 to 3 nights a week and attend the Farnham office 2 to 3 times a month. Responsibilities for the Implementation and Training Consultant: work with a select account list to ensure our customers maximise their use of our system and enabling them to go from a new customer to an expert user provide both remote and on-site consultancy and support for our customers during and post the implementation process development of training delivery materials and methods to ensure a great customer learning experience create project plans with key actions to drive an implementation date manage implementation challenges to resolution tailor implementation plans to customer operations and environment deliver onsite and online training support customers through eLearning process drive customer happiness results Skills and Experience for the Implementation and Training role: strong stakeholder management experience with the ability to engage with internal cross-functional teams to develop approaches and targets that meet the business goals of customers project/program management experience with medium-large projects solid software implementation and training skills experience excellent time management ability to work pro-actively strong ability to collaborate with others and to build trusted relationships industry knowledge of the care industry is preferable but not essential If this sounds like you we would like to hear from you CAREER OUTLOOK REGRETS THAT THEY CAN ONLY CONTACT SUCCESSFUL CANDIDATES. Please only apply if you have the relevant Implementation and Training background / experience and you are happy to work 2-3 days travelling to clients a week. This job was originally posted as www.totaljobs.com/job/75158025