2nd Line Support Analyst

Recruiter
The Bridge Ltd
Location
Surrey
Salary
£30,000 - £35,000 + Excellent Benefits
Posted
10 Aug 2017
Expires
17 Aug 2017
An exciting new vacancy has arisen for a 2nd Line Support Analyst to join a leading & global specialist consultancy based in Surrey. This role will have a primary focus on desktop support but will also offer a variety of projects, challenges & opportunities for career progression. Although not expected to be required, the ideal candidate must be able & willing to travel within the UK & also to international offices. Typical Duties Include:- - Manage, support & lease contracts for software & hardware - Document internal processes & systems - Assist global support teams as required - Be prepared to carry out limited project management in cooperation with the IT Systems Administrator Coordinator - Day to day network management Job Requirements:- ESSENTIAL - Helpdesk support of Windows desktop & server environments supporting Active Directory & MS Exchange - AD, DNS, DHCP, GPOs - Knowledge of Cisco Firewalls & support via GUI for VPNs - Windows 7, 10, 2003 & 2008 support - Backup Exec & Veeam software - Basic VMware familiarity - Network cabling, PoE, VOIP & switching - TCP/IP Networking & VLAN knowledge - Relevant industry qualifications e.g. MCSE, Cisco etc DESIRABLE - Scripting skills - Cisco CLI experience - Routing & VLAN design - VMWare & HyperV extensive support Our clients' offices contain dynamic & highly interactive teams, resulting in great working environments with strong teamwork. The package & benefits for this role include:- - 25 days holiday - Life Assurance - Company pension scheme - Cycle to Work scheme - Season Ticket Loan - Quarterly team building activities - Flexible working hours IT System Administrator - Infrastructure Engineer - 2nd Line - 3rd Line - System Administrator - VMware - Hyper-V - Project Engineer - WSA