IT Help Desk Engineer

Recruiter
F M Conway Limited
Location
Sevenoaks
Salary
Competitive
Posted
09 Aug 2017
Expires
14 Aug 2017
Position: IT Help Desk Engineer Location: Sevenoaks Salary: Competitive FM Conway is a leading infrastructure services company delivering vital services in transportation, the built environment and open spaces for communities and business. We currently have an opportunity for a IT Help Desk Engineer to join our IT team. You will answer support queries (phone/email), log calls, investigate and resolve issues, provide a host of other general admin and support duties. Ensuring a great support function which places the customer at the centre of everything you do. As a IT Help Desk Engineer you will be required to provide user support and helpdesk service to all users at various levels across the business whilst implementing and maintaining of a variety of Hardware, Software and network products including all variants of Microsoft windows. A key responsibility of the IT Help Desk Engineer is to maintain and improve the company's hardware, network and other computing equipment and records. So what skills/experience do you need to join our team? - Understanding of PC (client and server) hardware, peripheral devices and basic network - Experience with Active Directory (2012) & Password Re-sets, Microsoft Office support & E-mail tracking - Understanding of Microsoft operating system (Windows XP and 7) and Microsoft Office products 2007 upwards - Excellent communication and interpersonal skills. - Excellent customer service skills. - Good analytical and problem solving skills. - Ability to work well under pressure, - Ability to work in a team environment. - Flexible approach to working hoursThis is a great opportunity to work in an innovative and fast paced environment - we can offer you a real sense of contribution to the business, career & professional development, competitive salary and a range benefits. - You will be based at our prestigious office in Sevenoaks, in one of Kent's best locations which boasts' a beautiful, green environment and on site facilities that include a restaurant, free gym and parking. Our aim in coming here was to create the most attractive environment possible for our employees. You will be based at our prestigious office in Sevenoaks, in one of Kent's best locations which boasts' a beautiful, green environment and on site facilities that include a restaurant, free gym and parking. Our aim in coming here was to create the most attractive environment possible for our employees. This is a great opportunity to work in an innovative and fast paced environment - we can offer you a real sense of contribution to the business, career & professional development, competitive salary and a range benefits. To apply for this position, please send your CV by clicking the 'Apply Now' button.