Regional General Manager - South East

10 Aug 2017
16 Aug 2017
Regional General Manager - South East Biffa plc is the UK's leading integrated waste management company providing collection, recycling, treatment, disposal and technologically driven energy generation services across four operating divisions. We control the largest volume of waste in the UK which places us at the centre of a dynamic and growing sector, providing indispensable services to all UK businesses. Job Purpose: To provide leadership and direction of the overall business for the region within the Business Waste Division for which they assume responsibility; ensuring successful delivery of all commercial, health and safety and operational results, and be responsible for all aspects of the regional business including Depots, Material Recycling Facilities and the control of the regional SME sales performance. Principal Accountabilities: 1 Lead the thinking and planning for delivering business growth within region, shape business objectives through rigorous planning, execution, communication and evaluation and being involved in the external profiling of Biffa, by personally making an impact on key external players/stakeholders. 2 Provide account management support for both existing sales and new sales within region, by creating a platform for sales growth. 3 To control and review financial and operational performance, managing operational assets and /or staff, to deliver a profitable business with great customer service standards. Managing financial performance reporting, budgeting and forecasting to required deadlines. Actively manage to business scorecard KPI's, by setting budgets, reviewing and taking appropriate action to ensure optimum return on assets. 4 Accountable for the management of Health and Safety within the region in line with the Company health and safety standard. 5 Provide clear leadership across all sites in within region and create an exceptional management team; develop and inspire people to work together to achieve objectives; manage team and individual performance to provide excellent business results. Nature and Scope: Working Together Safely : Accountable to ensure legislator compliance at all times by all staff Lead the culture of adherence to all relevant legislative requirements and Company procedures and standards (including Health and Safety, personnel, finance and Transport) are maintained First Choice for Customers: Drive the continuous improvement of customer and service provision for the region Support and work closely with the company's Continuous Improvement team to introduce new working practices and to develop a continuous improvement culture Easy to do Business With: Drives a lean culture throughout Accountable for core performance metrics, so as to ensure that they are met and where possible exceeded Building Pride in Biffa: Coach and Mentor staff where appropriate Leads and motivates staff through positive employee engagement through open communication Defines the strategy to develop the region as a whole by identifying and sharing best practice Growing Profitably: Drives and monitors the regional depot budget, to ensure optimum performance and financial growth. Develops the operational managers to meet financial and efficiency targets through a continuous improvement approach. Deliver improving financial performance for the operation, ensuring the site meets budget commitments. Prepare annual budgets and report on monthly financial position Manages the operations for current and future demand Person Specification: Education / Qualifications: Business Degree CPC Experience: Extensive management experience of a B2B service delivery region/area Direct experience at delivering revenues through an SME sales channel and the ability to support key accounts in the corporate account channel A demonstrable track record of positively impacting commercial and operational performance is essential Lean Management Understanding Extensive experience of profit & loss management Previous Industry experience Technical Knowledge: Extensive transport / logistics knowledge Knowledge of existing and impending environmental and health and safety legislation environment Waste industry knowledge including relevant laws Skills and Behaviours: Assured, knowledgeable, highly motivated, engaging, co-operative and confident in front of customers and key stakeholders Knowledge and understanding of change agendas in different market sectors This job was originally posted as