DUTY OFFICER - Global Travel Company £23k to £26k

Recruiter
C&M Travel Recruitment
Location
Crawley
Salary
£23000.00 - £26000.00 per annum + travel concessions and benefits
Posted
09 Aug 2017
Expires
13 Sep 2017
DUTY OFFICER - up to £26,000. This prestigious Worldwide tour operator based in Crawley are looking for a Duty Officer to work within their Customer Sales and Service department. This is a rare opportunity to join the work force of one of the most reputable companies in the world. As a Duty Officer you will be liaising with customers overseas resolving issues in a prompt and precise manner. Duty Officer Responsibilities : To take full ownership of in resort problems ensuring they are resolved in order to avoid post departure complaints 24 hour telephone liaison between customers and suppliers, ensuring the best possible service Accountable for finding solutions to assist customers whilst abroad Amandements to bookings and responding to queries for cusotmers departing within 24 hours. Provide general and administrative support to the Customer Sales and service managers Duty Officer Skills required: Previous Duty Office work is desirable, but previous experience working for a Tour Operator or Airline is essential. Would suit candidates with previous Duty Office or Operations experience, Team Leaders that have dealt with in-resort issues or Airline / Ticket desk supervisor. Excellent customer service skills An eye for details is essential Ability to work effectively and constantly under pressure Amadeus is desirable Duty Officer - Additional Information: This role is based on a shift pattern of 4 days on, 4 days off. Salary £22,000 to £26,000 dependent on experience If you are interested in applying for the role of Duty Officer and have the relevant skills please apply online or email your CV to . For enquiries please call 01737 309984. Don't keep a good thing to yourself We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk This job was originally posted as www.totaljobs.com/job/75463481

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